Adhering to the core values of "professionalism, innovation, and rigor", we focus on the user and go deep into the clinic. We actively participate in industry exchanges and exploration, so that all products and services are truly based on clinical.
Prunus not only delivers high standard products to our customers, but also controls the quality system throughout the complete life cycle of the device. We will support the clinic with our professional attitude and ability to protect more lives.
Service Advantage
Responsive
24/7 Service Hotline
WeChat Service Platform
Official Website Service Platform
Professional
Powerful CRM management system
Engineers are highly skilled and experienced
Reliable
One-on-one support from engineer
Full lifecycle care for your equipment
Accessory upgrades
Comprehensive
Complete after-sales service system
Guidance on equipment maintenance and servicing
Comprehensive clinical application training
Customer return visit and satisfaction survey
